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  1. Flaten, Trine Kolderup [Editor] ; International Federation of Library Associations and Institutions Section on Management and Marketing, World Library and Information Congress 2005 Oslo

    Management, marketing and promotion of library services based on statistics, analyses and evaluation

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    München: Saur, 2006 ; Berlin: De Gruyter

    Published in: International Federation of Library Associations and Institutions: IFLA publications ; 120/121