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  5. Papadaki-Klavdianou, Afroditi [Author]; Menkisoglou-Spiroudi, O. [Author]; Tsakiridou, E. [Author] ; Papadakē-Klaudianu, Aphroditē [Other]; Menkisoglou-Spiroudi, Ourania [Other]; Tsakiridou, Efthimia [Other]

    Quality of agricultural products and protection of the environment : training, knowledge dissemination and certification ; synthesis report of a study in five European countries

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    Luxemburg: Office for Official Publ. of the European Communities, 2003 ; Thessaloniki: Cedefop, 2003

    Published in: European Centre for the Development of Vocational Training: CEDEFOP reference series ; 3800

  8. Haas, Hendrik [Author]

    Dienstleistungsqualität aus Kundensicht : eine empirische und theoretische Untersuchung über den Nutzen von Zertifikaten nach DIN EN ISO 9000 ff. für Verbraucher

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    Berlin: Duncker & Humblot, 1998

    Published in: Beiträge zur Verhaltensforschung ; 36