Media type: E-Book Title: Identifiable service provider effect : when guilt undermines consumer willingness to buy time Contributor: Whillans, Ashley V. [VerfasserIn]; Dunn, Elizabeth W. [VerfasserIn] imprint: [Boston, MA]: Harvard Business School, [2017] Published in: Harvard Graduate School of Business Administration: Working papers ; 2018,057 Extent: 1 Online-Ressource (circa 60 Seiten); Illustrationen Language: English Keywords: Graue Literatur Origination: Footnote: Access State: Open Access