Media type: Book Title: Marketing services : competing through quality Contributor: Berry, Leonard L. [Author]; Parasuraman, A. [Author] imprint: New York, NY [u.a.]: The Free Press, c1991 Extent: XI, 212 S; ill; 25 cm Language: English ISBN: 002903079X RVK notation: QP 600 : Allgemeines Keywords: Dienstleistung > Marketing > Qualitätswettbewerb Dienstleistung > Marketing Origination: Footnote: Includes bibliographical references (p. 191-203) and index
Departmental Library DrePunct – open access area Shelf-mark: QP 600 B534 Item ID: 10255010 Status: Loanable
Departmental Library DrePunct – stack Shelf-mark: 1999 8 021046 001 Item ID: 30283209 Status: Loanable, place order > Ordering possible ‒ please log in Delivery expected: 1 - 2 days after order