Media type: Book Title: Service management : strategy and leadership in service business Contributor: Normann, Richard [Author] imprint: Chichester; New York: Wiley, 1991 Issue: 2. ed. Extent: XV, 185 S.; graph. Darst Language: English ISBN: 0471928852 RVK notation: QR 560 : Dienstleistungsgewerbe QP 620 : Allgemeines QQ 250 : Dienstleistungsbetrieb / Management Keywords: Dienstleistung > Management Origination: Footnote: Includes bibliographical references (p. [177]-179) and index
Departmental Library DrePunct – stack Shelf-mark: 0495 00510 001 Item ID: 10493323 Status: Loanable, place order > Ordering possible ‒ please log in Delivery expected: 1 - 2 days after order