• Media type: E-Book
  • Title: Design and Control of Workflow Processes : Business Process Management for the Service Industry
  • Contributor: Reijers, Hajo A. [Author]
  • Published: Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg, 2003
  • Published in: Lecture notes in computer science ; 2617
    Bücher
    Computer Science
  • Extent: Online-Ressource
  • Language: English
  • DOI: 10.1007/3-540-36615-6
  • ISBN: 9783540366157; 3540011862
  • Identifier:
  • RVK notation: QP 345 : Informationswesen. Informationssysteme
    SS 4800 : Lecture notes in computer science
    QP 340 : Allgemeines
  • Keywords: Prozessanalyse > Prozessmodell
    Prozessmanagement > Planungsmodell
  • Origination:
  • Footnote:
  • Description: This monograph is devoted to advancing the scientific knowledge about the design and control of workflow processes. The author focuses on the following four issues in the area of business process management: - adequate workflow modeling - workflow design and redesign - performance evaluation of workflow processes - optimal resource allocation in an operational workflow. All in all, this book, providing several new results and insights in the field of business process modeling and analysis, is a beautiful mixture of rigorous scientific research and direct practical experiences