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Frontmatter -- Contents -- Contributors -- Acknowledgements -- 1. Rethinking Zoos and Tourism / Frost, Warwick -- Part 1: Conservation -- Introduction -- 2. Zoo Tourism and the Conservation of Threatened Species: A Collaborative Programme in the Philippines / Catibog-Sinha, Corazon -- 3. A Typology of Animal Displays in Captive Settings / Shani, Amir / Pizam, Abraham -- 4. Ecotourism and the Commodification of Wildlife: Animal Welfare and the Ethics of Zoos / Wearing, Stephen / Jobberns, Chantelle -- 5. The Rhetoric versus the Reality: A Critical Examination of the Zoo Proposition / Smith, Liam / Weiler, Betty / Ham, Sam -- 6. Conservation, Education or Entertainment: What Really Matters to Zoo Visitors? / Linke, Sharon / Winter, Caroline -- Part 2: New Developments -- Introduction -- 7. Fun, Fascination and Fear: Exploring the Construction and Consumption of Aquarium Shark Exhibits / Dobson, John -- 8. Singapore Zoo and Night Safari / Henderson, Joan C. -- 9. Heterogeneous Spaces of Tourism and Recreation at Mumbai Zoo, India / Hannam, Kevin -- 10. Zoos as Tourist Attractions: Theme Parks, Protected Areas or Museums? / Frost, Warwick -- Part 3: The Visitor Experience -- Introduction -- 11. Up Close and Personal: Rethinking Zoos and the Experience Economy / Frost, Warwick / Laing, Jennifer -- 12. Feeding Time at the Zoo: Food Service and Attraction Management / Boksberger, Philipp / Schuckert, Markus / Robinson, Richard -- 13. The Value of Zoo Volunteer Programmes / Holmes, Kirsten / Smith, Karen A. -- 14. I Can’t Look: Disgust as a Factor in the Zoo Experience / Cushing, Nancy / Markwell, Kevin -- 15. Visitor Expectations and Visit Satisfaction at Zoos / Crilley, Gary -- Part 4: Media -- Introduction -- 16. Zoos and the Media / Mason, Peter -- 17. Zoos Victoria: Branding, Marketing and Designing Multi-Location Zoos / White, Leanne -- 18. From Winnie-the-Pooh to Madagascar: Fictional Media Images of the Zoo Experience / Frost, Warwick -- 19. Zoos and Tourism in a Changing World / Frost, Warwick -- References -- Index
Zoos are important and popular tourist attractions. Spread around the world, they are typically located in major cities, with visitation levels comparable to other major attractions. Nature-based attractions constructed in artificial settings, they face the challenge of trying to balance potentially conflicting aims of conservation, education and entertainment. The best are continually developing fresh and effective techniques on visitor interpretation and management, the worst highlight the manipulation of animals for human gratification. Taking a global approach, this book examines the problems and paradoxes of zoos as they try to balance their roles as visitor attractions while repositioning themselves as leading conservation agencies