• Media type: E-Article
  • Title: Relationship marketing estimation model in emerging economies : dyadic versus non-dyadic approach
  • Contributor: Setyawan, Anton Agus [Author]; Purwanto, Bernardinus M. [Author]; Dharmmesta, Basu Swastha [Author]; Nugroho, Sahid Susilo [Author]
  • Published: 2019
  • Published in: Organizations and markets in emerging economies ; 10(2019), 2, Seite 174-195
  • Language: English
  • DOI: 10.15388/omee.2019.10.9
  • Identifier:
  • Keywords: relationship marketing ; dyadic approach ; trust ; commitment ; Aufsatz in Zeitschrift
  • Origination:
  • Footnote:
  • Description: The purpose of this study is to analyze two estimation models related to relationship marketing in business-to-business interactions in the context of emerging economies. We compare two estimation models - one based on a dyadic approach and another based on a non-dyadic approach. We estimate these two models and compare their results to see which one is more suitable to be used as a theoretical relationship marketing model. We developed a survey comprising 204 dyadic observations of retailers and their suppliers and used a purposive sampling method. Three different observations correspond to three different estimation models. This study shows that the estimation model based on a dyadic approach has a better model fit than the model based on a non-dyadic approach regarding relationship marketing in a business-to-business context. The dyadic model also gives more accurate information to explain behaviour among companies involved in business relationships. Furthermore, this study explains how to examine estimation models in a relationship marketing context using dyadic and non- dyadic approaches. We also develop methods for examining dyadic perceptions of companies involved in business relationships. Our results contribute to the IMP school of thought in relationship marketing.
  • Access State: Open Access
  • Rights information: Attribution (CC BY)