Media type: E-Article Title: Customer sitching intentions in commercial banks : a case of selected commercial banks in Dar es Salaam Parallel title: Intenções de Troca doClienteem Bancos Comerciais : um caso de bancos comerciais selecionados em Dar es Salaam Contributor: Nzowa, Seule [Author] Published: 2021 Published in: Consumer behavior review ; 5(2021), 3 vom: Sept./Dez., Seite 307-320 Language: English DOI: 10.51359/2526-7884.2021.248835 Identifier: Keywords: Bank charges ; Service quality ; Subjective norms ; Convenience ; Aufsatz in Zeitschrift Origination: Footnote: Access State: Open Access