Media type: E-Article Title: UR:SMART : a tool for analyzing social media content Contributor: Schwaiger, Josef [VerfasserIn]; Hammerl, Timo [VerfasserIn]; Florian, Johannsen [VerfasserIn]; Leist, Susanne [VerfasserIn] imprint: 2021 Published in: Information systems and e-business management ; 19(2021), 4 vom: Dez., Seite 1275-1320 Language: English DOI: 10.1007/s10257-021-00541-4 Identifier: Keywords: Social media analysis ; Sentiment analysis ; Classification ; Mixed method approach ; Aufsatz in Zeitschrift Origination: Footnote: Access State: Open Access