Footnote:
In: Industrial Management, Vol. 57, Issue 3, p. 25, June. 2015
Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments 2015 erstellt
Description:
To overcome the global recession, some companies have cut resources and laid off workers, while others adopted better strategies to improve processes and change culture. Unfortunately, there remains a gap between successful and less successful companies in terms of process management, people management and the adaptability of culture. Culture drives competitive advantage in companies like Toyota, which has a psychology of process improvement unlike its competitors. Toyota's lessons can help other organizations change the routines of thinking and acting to teach employees how to improve