Footnote:
In: Information Exchange in Supply Chain Management, A. Ha, C. Tang, eds, Springer, 2016
Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments January 18, 2016 erstellt
Description:
In this chapter, we discuss when, how, and why trust and trustworthiness arise to support credible information sharing and cooperation in a supply chain. Synthesizing our learning, we identify the four building blocks of trust and trustworthiness as personal values and norms, market environment, business infrastructure, and business process design. We elaborate on these building blocks and offer tangible insights into how to establish more trusting and cooperative supply chain relationships