Footnote:
Includes bibliographical references and index. - Description based on print version record
Description:
"The development of a new book about Emotional Intelligence (EI) and Neuro-Linguistic Programming (NLP) and the challenges to managers and engineers is essential because it introduces new lines of research in management and production. The use of EI and NLP allows management to take a more strategic role in organizations. There is a growing importance of sophisticated analysis for managers to support decision making, to use emotional information in order to guide thinking and behavior, as well as to manage emotions to adapt environments and achieve the organization's goals. This book addresses several dimensions of EI and NLP and its impact in business and organization competitiveness"--