Media type: E-Article Title: Effects of customer characteristics and service quality on share of wallet in neighbourhood shops based on an asymmetric approach Contributor: Osakwe, Christian Nedu [VerfasserIn] imprint: 2022 Published in: European business review ; 34(2022), 4, Seite 521-540 Language: English DOI: 10.1108/EBR-07-2020-0185 ISSN: 1758-7107 Identifier: Keywords: Customer share of wallet ; FsQCA ; Less-organised retail segment ; Retail service quality model ; Spaza shop ; Aufsatz in Zeitschrift Origination: Footnote: Access State: Open Access