Media type: E-Article Title: Analyzing service failures when shopping for supplements online among college students Contributor: Uitz, Thomas O. [Author]; Jančíková, Eva [Author] Published: 2022 Published in: Management ; 27(2022), 1, Seite 17-30 Language: English DOI: 10.30924/mjcmi.27.1.2 Identifier: Keywords: marketing ; retail ; service failure ; service marketing ; Aufsatz in Zeitschrift Origination: Footnote: Access State: Open Access