Footnote:
In: Journal of Tourism, Heritage & Services Marketing (JTHSM), 2018, Vol. 4, No. 1, pp. 3-7
Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments May 15, 2018 erstellt
Description:
The exponential growth of tourism has brought new challenges to destinations; how to plan themselves to avoid overtourism and this new form of intolerance, the so-called tourismphobia. In order to address the negative impacts of tourism and enhance the positive ones Barcelona has developed and implemented a strategic tourism plan. This paper seeks to understand how Barcelona addressed the tourismphobia problematic through planning: how it was done and which results were achieved in the end. This research reveals a clear gap between the planner’s intention and the plan’s implementation