Media type: E-Article Title: Operationalizing artificial intelligence-enabled customer analytics capability in retailing Contributor: Hossain, Md Afnan [VerfasserIn]; Akter, Shahriar [VerfasserIn]; Yanamandram, Venkata [VerfasserIn]; Gunasekaran, Angappa [VerfasserIn] imprint: 2022 Published in: Journal of global information management ; 30(2022), 8, Artikel-ID 92, Seite 1-23 Language: English DOI: 10.4018/JGIM.298992 ISSN: 1533-7995 Identifier: Keywords: Artificial Intelligence ; Customer Analytics Capability ; Customer Delight ; Customer Engagement ; Operations ; Retailing ; Aufsatz in Zeitschrift Origination: Footnote: Access State: Open Access