• Media type: E-Article
  • Title: The impulsive online shopper: effects of COVID-19 burnout, uncertainty, self-control, and online shopping trust
  • Contributor: Zhao, Shunying [VerfasserIn]; Yang, Qiang [VerfasserIn]; Im, Hohjin [VerfasserIn]; Ye, Baojuan [VerfasserIn]; Zeng, Yadi [VerfasserIn]; Chen, Zhinan [VerfasserIn]; Liu, Lu [VerfasserIn]; Huang, Dawu [VerfasserIn]
  • imprint: 2022
  • Published in: Future University in Egypt: Future Business Journal ; 8(2022), Artikel-ID 58, Seite 1-15
  • Language: English
  • DOI: 10.1186/s43093-022-00174-0
  • ISSN: 2314-7210
  • Identifier:
  • Keywords: Impulse buying ; COVID-19 burnout ; Self-control ; Uncertainty ; Ambiguity ; Trust ; Aufsatz in Zeitschrift
  • Origination:
  • Footnote:
  • Description: Consumerism during the COVID-19 pandemic has been characterized by impulsive buying. Using the theoretical lens of uncertainty avoidance and ego-depletion to identify the mediating mechanisms and moderating factors for online impulse buying, we surveyed young consumers across two relevant periods for high consumerism-the week preceding the 2021 Chinese Spring Festival (Study 1; February 4–9, 2021, n = 1495) and the weeks during and after the festival (Study 2; February 12 to March 2, 2021, n = 923). Perception of COVID-19 variant uncertainty was both directly and indirectly (via online shopping trust) positively associated with online impulse buying. COVID-19 burnout was consistently indirectly associated with online impulse buying via self-regulation and self-appraised impulsivity but inconsistently directly associated. Self-regulation was surprisingly positively associated with online impulse buying, possibly reflecting evidence of already depleted resources from prolonged regulatory exertion among high self-regulators. Self-appraised impulsivity negatively interacted with perception of COVID-19 variant uncertainty, suggesting that as trait impulsivity increases, individuals are less incentivized by peripheral drivers of online impulse buying.
  • Access State: Open Access
  • Rights information: Attribution (CC BY)