Media type: E-Article Title: Service trust, loyalty, and satisfaction : do clients prefer insurance firms or agencies?, evidence from Turkey Contributor: Acikdilli, Gaye [VerfasserIn]; Soylu, Abdullah Bugra [VerfasserIn] imprint: 2023 Published in: Copernican Journal of Finance & Accounting ; 12(2023), 2, Seite 9-26 Language: English DOI: 10.12775/CJFA.2023.008 ISSN: 2300-3065 Identifier: Keywords: insurance ; agency ; SERVQUAL ; consumers ; satisfaction ; Turkey ; Aufsatz in Zeitschrift Origination: Footnote: Access State: Open Access