• Media type: Book
  • Title: Join the conversation : how to engage marketing-weary consumers with the power of community, dialogue, and partnership
  • Contains: Talking "at" vs. talking "with" -- The many-to-many model -- Can marketing be a conversation? -- The birth of generation "I" -- The rise of the prosumer -- The new consumerism -- The 6 C's; 3 phases of conversation -- The content-conversation relationship -- What your future holds for conversation? -- Why are you so afraid of conversation? -- The 10 tenets of good conversation -- The 5 ways you can "join the conversation" -- When conversation isn't conversation at all -- Where does conversation fit in? -- Conversation through community -- Conversation through dialogue -- Conversation through partnership -- Getting started: the manifesto for experimentation -- Does conversation actually work? -- Do you speak conversation? Take the test
  • Contributor: Jaffe, Joseph [Author]
  • imprint: Hoboken, NJ: Wiley, c 2007
  • Extent: XIX, 300 S.; Ill., graph. Darst; 23cm
  • Language: English
  • ISBN: 9780470137321; 0470137320
  • RVK notation: QP 600 : Allgemeines
  • Keywords: Kundenmanagement > Kundenbindung
  • Origination:
  • Footnote: "Published simultaneously in Canada."

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  • Status: Loanable