Media type: Book Title: Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs Work titles: Benchmarking for best practices in the public sector Keehley, Patricia: Benchmarking for best practices in the public sector. Contributor: Keehley, Patricia [Author]; Abercrombie, Neil N. [Author] Published: San Francisco, Calif.: Jossey-Bass, c2008 Issue: 2. ed. Extent: XIV, 241 S; graph. Darst; 25 cm Language: English ISBN: 9780787998318; 0787998311 RVK notation: QQ 000 : Allgemeines QP 322 : Benchmarking (außer Marketingbereich) Keywords: USA > Öffentlicher Sektor > Nonprofit-Bereich > Benchmarking > Qualitätsmanagement Origination: Footnote: Rev. ed. of: Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies / Patricia Keehley ... [et al.]. 1997 Includes bibliographical references (p. 227-231) and index
Departmental Library DrePunct – open access area Shelf-mark: QP 322 K26(2) Item ID: 31983591 Status: Loanable