Media type: E-Book; Conference Proceedings Title: 8th International Conference on Service Systems and Service Management (ICSSSM), 2011 : 25 - 27 June 2011 ; Tianjin, China Contributor: Chen, Jian [Other] Corporation: IEEE Systems, Man, and Cybernetics Society imprint: Piscataway, NJ: IEEE, 2011 Extent: Online-Ressource Language: English ISBN: 9781612843100; 1612843107 Keywords: Konferenzschrift Origination: Footnote: Parallel als Druckausg. erschienen