Media type: Book; Thesis Title: When customers become experts : a multi-method analysis of customer empowerment in healthcare with respect to the elderly Contributor: Scholz, Stefanie [VerfasserIn] imprint: 2015 Extent: XV, 282 S.; Ill., graph. Darst Language: English ISBN: 9783000472244 RVK notation: QX 700 : Allgemeines Keywords: Gesundheitswesen > Älterer Mensch > Patient > Kundenorientierung > Empowerment Origination: University thesis: Dissertation, Otto-Friedrich-Universität Bamberg, 2015 Footnote: Literaturverz. S. 241 - 282
Departmental Library DrePunct – open access area Shelf-mark: QX 700 S368 Item ID: 34130410 Status: Loanable