• Media type: E-Article
  • Title: The influence of external reference price strategies in a nonprofit arts organization's “pay‐what‐you‐want” setting
  • Contributor: Gross, Hellen P. [Author]; Rottler, Maren [Author]; Wallmeier, Franziska [Author]
  • imprint: Hoboken, NJ: Wiley, 2021
  • Language: English
  • DOI: https://doi.org/10.1002/nvsm.1681
  • ISSN: 2691-1361
  • Keywords: external reference price ; pay‐what‐you‐want ; pricing strategy ; nonprofit arts organizations ; internal reference price
  • Origination:
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  • Description: Nonprofit arts organizations face conflicting objectives to balance—or more specifically, to create—artistic and educational value and to generate financial income from various sources. Pay-what-you-want (PWYW), a participative pricing mechanism where services have no fixed price and customers actively decide what to pay, is a novel pricing mechanism and is of high interest for organizations and researchers alike. Based on the concepts of loss aversion and gain, this study presents a field experiment to test the effects of different PWYW pricing strategies on the amount of money paid by visitors of a German photo biennial. Explicitly, the provisions of minimum, maximum, and suggested external reference prices are compared to a setting with no external reference prices. We test the derived hypotheses, discuss the results, and provide implications for future research, as well as for the management of nonprofit arts organizations.
  • Access State: Open Access
  • Rights information: Attribution (CC BY) Attribution (CC BY)