• Media type: E-Book; Report
  • Title: What is an award worth? : an econometric assessment of the impact of awards on employee performance
  • Contributor: Neckermann, Susanne [Author]; Cueni, Reto [Author]; Frey, Bruno S. [Author]
  • imprint: Munich: Center for Economic Studies and ifo Institute (CESifo), 2009
  • Language: English
  • Keywords: awards ; motivation ; Call Center ; Preisverleihung ; Leistungsanreiz ; Leistungsmotivation ; Event Study ; Bank ; Schweiz ; C23 ; M52 ; event-study ; non-monetary compensation ; incentives ; J33
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  • Description: Behavioral economics documents the importance of status and self-image concerns in the workplace, but is largely silent about how to instrumentalize them to induce effort. Awards - widespread in the corporate sector and elsewhere - are motivators that derive their value from such social concerns. Panel data from the call center of a large international bank allow us to estimate the impact of receiving an award on effort. The performance of winners proves to be significantly higher than that of comparable non-recipients after the award has been presented. This increase in work effort is sizeable, robust, and not driven by reverse causation.
  • Access State: Open Access