Media type: E-Book Title: The Role of Incentive Design in Firms - Shaping Employee and Customer Behavior With Non-Monetary and Monetary Incentives Contributor: Vogt, Thomas [Verfasser]; Thonemann, Ulrich [Gutachter]; Sliwka, Dirk [Gutachter] imprint: Köln: Universitäts- und Stadtbibliothek Köln, 2022 Extent: Online-Ressource Language: English Identifier: Keywords: Anreizsystem ; Behavioral Management Science ; Behavioral Operations Management ; Behavioral Economics ; Experimental Economics ; Personnel Economics ; Retail Inventory Management ; Field Experiment ; Laboratory Experiment ; Real Effort Task ; Monetary Incentives ; Non-monetary Incentives ; Subjective Performance Appraisals ; Unused Low Rating Categories ; Leniency Bias ; Kindness ; Sustainability Messages ; Price Discounts ; Employee Performance ; Customer Buying Behavior ; Heterogeneity ; Causality Origination: University thesis: Dissertation, Köln, Universität zu Köln, 2022 Footnote: Access State: Open Access