Media type: E-Article Title: The influence of employees' behavior on perceived quality of services Contributor: Đukić Suzana; Đorđević Biljana; Berber Nemanja imprint: 2018 Published in: Marketing (Beograd. 1991) Language: English; Serbian ISSN: 0354-3471; 2334-8364 Origination: Footnote: Access State: Open Access