Media type: E-Article Title: Improving the quality of health-care: Personal reflections on some opportunities and impediments Contributor: Phelan, Peter D imprint: Wiley, 2001 Published in: Journal of Quality In Clinical Practice Language: English DOI: 10.1046/j.1440-1762.2001.00387.x ISSN: 1320-5455; 1440-1762 Keywords: Leadership and Management Origination: Footnote: