Media type: E-Article Title: Customers’ dissatisfaction with banking channels and their intention to leave banks: The moderating effect of trust and trusting beliefs Contributor: Kabadayi, Sertan imprint: Springer Science and Business Media LLC, 2016 Published in: Journal of Financial Services Marketing Language: English DOI: 10.1057/s41264-016-0005-2 ISSN: 1479-1846; 1363-0539 Origination: Footnote: