Media type: E-Article Title: Metaverse-retail service quality: A future framework for retail service quality in the 3D internet Contributor: Gadalla, Eman; Keeling, Kathy; Abosag, Ibrahim Published: Informa UK Limited, 2013 Published in: Journal of Marketing Management, 29 (2013) 13-14, Seite 1493-1517 Language: English DOI: 10.1080/0267257x.2013.835742 ISSN: 1472-1376; 0267-257X Origination: Footnote: