Media type: E-Article Title: Control charts for monitoring multi-stage service processes with optimal queue performance Contributor: Ebadi, Mohsen; Ahmadi-Javid, Amir Published: Informa UK Limited, 2020 Published in: Communications in Statistics - Simulation and Computation, 49 (2020) 9, Seite 2472-2484 Language: English DOI: 10.1080/03610918.2018.1520872 ISSN: 0361-0918; 1532-4141 Origination: Footnote: