Media type: E-Article Title: Internal marketing practices, genuine emotions and their effects on hotel employees’ customer-oriented behaviors Contributor: Nart, Sima; Sututemiz, Nihal; Nart, Senem; Karatepe, Osman M. Published: Informa UK Limited, 2019 Published in: Journal of Human Resources in Hospitality & Tourism, 18 (2019) 1, Seite 47-70 Language: English DOI: 10.1080/15332845.2019.1526509 ISSN: 1533-2845; 1533-2853 Origination: Footnote: