Media type: E-Article Title: Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-Use Assessment Workbook with Disk. Lynn Westbrook Contributor: Saracevic, Tefko Published: University of Chicago Press, 2002 Published in: The Library Quarterly, 72 (2002) 3, Seite 390-392 Language: English DOI: 10.1086/lq.72.3.40039771 ISSN: 0024-2519; 1549-652X Keywords: Library and Information Sciences Origination: Footnote: