Media type: E-Article Title: The Relationship Between HR Capabilities and Quality of Patient Care: The Mediating Role of Proactive Work Behaviors Contributor: Khatri, Naresh; Gupta, Vishal; Varma, Arup imprint: Wiley, 2017 Published in: Human Resource Management Language: English DOI: 10.1002/hrm.21794 ISSN: 0090-4848; 1099-050X Origination: Footnote: Description: <jats:title>Abstract</jats:title><jats:p>Based on theoretical frameworks of resource‐based theory, dynamic capabilities, and behavioral perspective on human resource management, we developed a multidimensional construct of human resource (<jats:styled-content style="fixed-case">HR</jats:styled-content>) capabilities and tested its relationship with quality of patient care using a national sample of U.S. hospitals. The data on <jats:styled-content style="fixed-case">HR</jats:styled-content> capabilities were collected from senior managers (421 individuals nested in 279 hospitals) representing both the administrative and clinical sides of the hospitals. The data on quality of patient care were gathered from two unique sources—patients of 207 hospitals who reported the data via the hospital Consumer Assessment of Healthcare Providers and Systems Survey, and 421 senior managers of 279 hospitals. Our analyses using structural equation modeling suggests that the positive relationship of <jats:styled-content style="fixed-case">HR</jats:styled-content> capabilities with quality of patient care is mediated by proactive behaviors of health care workers. Implications of the study findings for research and practice are discussed. © 2016 Wiley Periodicals, Inc.</jats:p>