Description:
<jats:p>This article describes an effort by the Indiana Department of Environmental Management (IDEM) to revise its operator certification rule in order to meet changing U.S. Environmental Protection Agency (USEPA) requirements. IDEM's revision required all nontransient noncommunity systems and all community water systems serving fewer than 100 persons to have a responsible certified operator in charge. To assist the more than 936 affected water systems, IDEM allowed current operators to be grandparented as certified operators for their systems and developed the Indiana Water Operator Training (IWOT) program to train them. The article discusses the program development, how program workshops were tailored to meet the needs of the attending operators, teaching techniques, and the key personnel involved in the program.</jats:p>