• Media type: E-Article
  • Title: Does narcissism encourage unethical pro‐organizational behavior in the service sector? A case study in Pakistan
  • Contributor: Shah, Maryam; Sarfraz, Muddassar; Khawaja, Kausar Fiaz; Tariq, Jasim
  • imprint: Wiley, 2020
  • Published in: Global Business and Organizational Excellence
  • Language: English
  • DOI: 10.1002/joe.22062
  • ISSN: 1932-2054; 1932-2062
  • Origination:
  • Footnote:
  • Description: <jats:p>This study examines the role of narcissism as an antecedent of unethical pro‐organizational behavior and the extent to which this may lead to feelings of guilt and shame. It also investigates the role of organizational change as a moderating variable between narcissism and unethical pro‐organizational behavior. It presents the analysis of data from a three‐wave survey of 287 employees in the telecommunication sector of Pakistan. The results show that narcissism positively influences unethical pro‐organizational behavior, and that high rates of perceived organizational change increases this effect. It also shows that, in these circumstances, narcissists are less likely to experience emotions of guilt and shame. The study contributes to the literature on unethical pro‐organizational behavior through its use of trait activation theory and its focus on the consequences of unethical pro‐organizational behavior in terms of its emotional impact. It also offers some practical advice about how to reduce the risks of unethical pro‐organizational behavior and dealing with the role that organizational change has to play in this.</jats:p>