Media type: E-Article Title: Human-Computer Interaction. Users and Contexts of Use: Reverse Business Innovations – The Impact of ERP Software Upgrades on Organizations Contributor: Rauff, Stefanie; Hufgard, Andreas Published: Springer Berlin Heidelberg, 2013 Published in: Human-Computer Interaction. Users and Contexts of Use (2013), Seite 438-445 Language: Not determined DOI: 10.1007/978-3-642-39265-8_49 ISBN: 9783642392641; 9783642392658 ISSN: 1611-3349; 0302-9743 Origination: Footnote: