Media type: E-Article Title: Inattentive consumers in markets for services Contributor: Sitzia, Stefania; Zheng, Jiwei; Zizzo, Daniel John Published: Springer Science and Business Media LLC, 2015 Published in: Theory and Decision, 79 (2015) 2, Seite 307-332 Language: English DOI: 10.1007/s11238-014-9466-8 ISSN: 0040-5833; 1573-7187 Origination: Footnote: