Media type: E-Article Title: Requirements gathering : the human factor : the human factor Contributor: Holtzblatt, Karen; Beyer, Hugh R. imprint: Association for Computing Machinery (ACM), 1995 Published in: Communications of the ACM Language: English DOI: 10.1145/203356.203361 ISSN: 0001-0782; 1557-7317 Keywords: General Computer Science Origination: Footnote: Access State: Open Access