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Media type:
E-Article
Title:
From Avoidance to Action: A Call for Open Dialogue on Hate, Harassment, and Extremism in the Gaming Industry
Contributor:
Kilmer, Elizabeth D.;
Aslan, Zeynep;
Kowert, Rachel
Published:
Association for Computing Machinery (ACM), 2024
Published in:
Games: Research and Practice (2024)
Language:
English
DOI:
10.1145/3656559
ISSN:
2832-5516
Origination:
Footnote:
Description:
Over the last decades, digital games have become increasingly important for social connection and community building. However, the features that make games fantastic spaces for social connection also harbor toxicity including hate, harassment, and the propagation of extremist ideologies. Despite the growing prevalence of these issues, there has been a lack of public-facing efforts from the gaming industry to address these concerns. One roadblock in particular has been the challenge of initiating open dialogue about these topics. In this study, we conducted focus groups with professionals across the game industry to facilitate discussions about the solutions and barriers they see in addressing the challenges associated with hate harassment, and extremist ideologies in gaming spaces. Several barriers were identified, as well as actionable solutions for the industry's future.