• Media type: E-Article
  • Title: Organizational Disaster Communication Ecology: Examining Interagency Coordination on Social Media During the Onset of the COVID-19 Pandemic
  • Contributor: Liu, Wenlin; Xu, Weiai (Wayne); John, Burton
  • imprint: SAGE Publications, 2021
  • Published in: American Behavioral Scientist
  • Language: English
  • DOI: 10.1177/0002764221992823
  • ISSN: 0002-7642; 1552-3381
  • Keywords: General Social Sciences ; Sociology and Political Science ; Education ; Cultural Studies ; Social Psychology
  • Origination:
  • Footnote:
  • Description: <jats:p> Interagency coordination is crucial for effective multiagency disaster management. Viewing government and emergency management organizations as vital components of citizens’ disaster communication ecology, this study examines how a group of Texas-based public health departments and emergency management offices engaged in interagency coordination during different phases of the COVID-19 pandemic. By analyzing coronavirus-related agency tweets between early February and the end of August 2020, the study assesses two types of interagency coordination: (1) content-level coordination in the form of semantic similarity among the selected public agencies serving different jurisdictions and (2) relational-level coordination in terms of referencing common stakeholders through retweeting coronavirus-related information. Using a granular, four-stage construct of a crisis, results identify stage-based variation with regard to peer-to-peer and federal-to-local coordination. We conclude with theoretical and practical implications for communication ecology and disaster management. </jats:p>