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Media type:
E-Article
Title:
Making a Business Case for the Human Factors Programs in Aviation Maintenance
Contributor:
Patankar, Manoj S.;
Taylor, James C.
Published:
SAGE Publications, 2000
Published in:
Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 44 (2000) 22, Seite 767-770
Language:
English
DOI:
10.1177/154193120004402271
ISSN:
1071-1813;
2169-5067
Origination:
Footnote:
Description:
A growing challenge to the developers of human factors training programs today is that of financial justification. Most aviation maintenance personnel in the airline industry are aware of human factors issues; however, supervisors and managers continue to be challenged to make a business case for their human factors programs. This paper presents a model for the development of an integrated human factors business plan with return-on-investment calculations. Organizations that have already conducted the training, will find the return-on-investment calculations useful to measure the financial success of their training efforts.