• Media type: E-Article
  • Title: Making a Business Case for the Human Factors Programs in Aviation Maintenance
  • Contributor: Patankar, Manoj S.; Taylor, James C.
  • Published: SAGE Publications, 2000
  • Published in: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 44 (2000) 22, Seite 767-770
  • Language: English
  • DOI: 10.1177/154193120004402271
  • ISSN: 1071-1813; 2169-5067
  • Origination:
  • Footnote:
  • Description: A growing challenge to the developers of human factors training programs today is that of financial justification. Most aviation maintenance personnel in the airline industry are aware of human factors issues; however, supervisors and managers continue to be challenged to make a business case for their human factors programs. This paper presents a model for the development of an integrated human factors business plan with return-on-investment calculations. Organizations that have already conducted the training, will find the return-on-investment calculations useful to measure the financial success of their training efforts.