• Media type: E-Article
  • Title: Co-creation of improved quality in disaster response and recovery
  • Contributor: Whybark, D Clay
  • Published: Springer Science and Business Media LLC, 2015
  • Published in: International Journal of Quality Innovation, 1 (2015) 1
  • Language: English
  • DOI: 10.1186/s40887-015-0001-y
  • ISSN: 2363-7021
  • Origination:
  • Footnote:
  • Description: AbstractThere is a compelling argument that the number and intensity of disasters are increasing and will continue to do so for the foreseeable future. The causes are already evident. They include global climate change, increasing population density, human encroachment into disaster prone areas, recurrent famine, and the increasing intensity of weather events. Similarly, there is a general concern that the quality of the responses to these disasters is decreasing, particularly those causing the most damage. Recent examples include the Ebola epidemic, the Philippian tsunami, Hurricane Sandy, the Tibetan earthquake economic and famine refugee crises, and war-caused refugee situations around the world. Elements of the decrease in response quality include limited global logistics capacity, difficult inter-agency and/or international collaboration, and increased reliance on non-governmental organizations to provide the response. This essay is an appeal for more research on responder co-creation of and quality in the four broad phases of the disaster life cycle: mitigation, preparedness, response, and recovery.
  • Access State: Open Access