Media type: E-Article Title: Dienstleistungscontrolling in Banken Contributor: Heitmann, Christian; Koch, Jens; Rolfes, Bernd Published: Verlag C.H.Beck oHG, 2008 Published in: Controlling, 20 (2008) 8-9, Seite 423-430 Language: Not determined DOI: 10.15358/0935-0381-2008-8-9-423 ISSN: 0935-0381 Keywords: General Earth and Planetary Sciences ; General Environmental Science Origination: Footnote: