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Media type:
E-Article
Title:
When Emotional Intelligence Affects Peoples’ Perception of Trustworthiness
Contributor:
Lee, Wing Shing;
Selart, Marcus
Published:
Bentham Science Publishers Ltd., 2015
Published in:
The Open Psychology Journal, 8 (2015) 1, Seite 160-170
Language:
English
DOI:
10.2174/1874350101508010160
ISSN:
1874-3501
Origination:
Footnote:
Description:
By adopting social exchange theory and the affect-infusion-model, the hypothesis is made that emotionalintelligence (EI) will have an impact on three perceptions of trustworthiness – ability, integrity and benevolence – at thebeginning of a relationship. It was also hypothesized that additional information would gradually displace EI in formingthe above perceptions. The results reveal that EI initially does not contribute to any of the perceptions of trustworthiness.As more information is revealed EI has an impact on the perception of benevolence, but not on the perceptions of abilityand integrity. This impact was observed to be negative when the nature of the information was negative. On the otherhand, information alone was shown to have a significant impact on the perceptions of ability and integrity, but not on theperception of benevolence. Theoretical and practical implications of the findings are addressed.