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Media type:
E-Article
Title:
”I don’t know if I can share this.” : Agency and sociomateriality in digital text sharing of business communication
:
Agency and sociomateriality in digital text sharing of business communication
Contributor:
Blåsjö, Mona;
Jonsson, Carla;
Johansson, Sofia
Published:
DIGSUM, 2021
Published in:
Journal of Digital Social Research, 3 (2021) 3, Seite 1-31
Language:
Not determined
DOI:
10.33621/jdsr.v3i3.78
ISSN:
2003-1998
Origination:
Footnote:
Description:
<jats:p>
In modern business organizations, digital practices are enacted daily, often when sharing texts, which is crucial for knowledge management. How professionals experience digital text sharing is an issue that is often overlooked. In this paper, we focus on a relatively new aspect of business digital literacy: the literacy practice of digital text sharing in workplaces. Our analysis was conducted on ethnographic data from business organizations. The results show that sociomaterial aspects are enacted by professionals by discussing 1) the protection of borders of their own and other organizations, and 2) the status and digital location of texts. The analysis highlights two means of expressing agency that indicate conflicting norms: joking and showing strong emotions. The study places the hitherto backgrounded literacy practice of digital text sharing in workplaces in the foreground, proposes methods for studying this phenomenon, and highlights issues concerning digital text sharing that should be addressed by organizations.
</jats:p>