Media type: E-Article Title: Service Provision in Knowledge-Based Industries – A Global Study on the Contributor: Schuh, Günther; Boos, Wolfgang; Gaus, Fabian imprint: Scientific Research Publishing, Inc., 2010 Published in: Journal of Service Science and Management Language: Not determined DOI: 10.4236/jssm.2010.31017 ISSN: 1940-9893; 1940-9907 Keywords: General Engineering Origination: Footnote: Access State: Open Access