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Finlay, Steven [VerfasserIn]

The Management of Consumer Credit : Theory and Practice

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  • Medientyp: E-Book
  • Titel: The Management of Consumer Credit : Theory and Practice
  • Enthält: Cover; Contents; List of Figures; List of Tables; Preface; Acknowledgements; 1 Consumer Credit Management: An Introduction; 2 Organizational Matters; 3 Marketing; 4 Predicting Consumer Behaviour; 5 Customer Acquisition; 6 Customer Management; 7 Collections (Early Stage Delinquency); 8 Debt Recovery (Late Stage Delinquency); 9 Fraud; 10 Provision, Capital Requirements and Basel II; Appendix A: Predictive Models of Consumer Behaviour; Appendix B: US and UK Legislation; Appendix C: Recommended Reading; Notes; Bibliography; Index
    Cover; Contents; List of Figures; List of Tables; Preface; Acknowledgements; 1 Consumer Credit Management: An Introduction; 2 Organizational Matters; 3 Marketing; 4 Predicting Consumer Behaviour; 5 Customer Acquisition; 6 Customer Management; 7 Collections (Early Stage Delinquency); 8 Debt Recovery (Late Stage Delinquency); 9 Fraud; 10 Provision, Capital Requirements and Basel II; Appendix A: Predictive Models of Consumer Behaviour; Appendix B: US and UK Legislation; Appendix C: Recommended Reading; Notes; Bibliography; Index
  • Beteiligte: Finlay, Steven [VerfasserIn]
  • Erschienen: London: Palgrave Macmillan, 2008
  • Erschienen in: SpringerLink ; Bücher
    Springer eBook Collection ; Palgrave Economics & Finance Collection
    Springer ebook collection / Palgrave Economics and Finance Collection 2000 - 2013
  • Umfang: Online-Ressource (XVI, 208 p, online resource)
  • Sprache: Englisch
  • DOI: 10.1057/9780230582507
  • ISBN: 9780230582507
  • Identifikator:
  • RVK-Notation: QK 520 : Teilzahlungsinstitute. Konsumentenkredit
  • Schlagwörter: Konsumentenkredit
    Konsumentenkredit
  • Entstehung:
  • Anmerkungen: Includes bibliographical references (p. 186-201) and index
  • Beschreibung: Consumer credit is an integral part of many western societies. This book provides a comprehensive view of how credit-granting institutions operate and discusses the relationship between the strategic objectives set by senior management and the operational strategies employed by credit professionals working at the coal face of credit provision