Anmerkungen:
In: Review of Integrative Business and Economics Research, Vol. 6, No. 2, pp. 343-349, April 2017
Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments April 19, 2017 erstellt
Beschreibung:
The regional government-owned Drinking Water Company or Perusahaan Daerah Air Minum (PDAM) in Sukabumi City, Indonesia has the task of processing and distributing clean water to citizens in Sukabumi City, West Java Province. This company has two objectives: (1) to provide public services and (2) to gain profit from its business. These two conflicting objectives always make job satisfaction and optimum performance difficult for employees to achieve. Therefore, employee job satisfaction in this company is a critical issue. The aim of this study is to perform job satisfaction analysis on PDAM by implementing mixed-method research design. The unit of analysis was the staff of this regional government-owned company. Results showed that the job satisfaction rate of the employees is 53.49%. The dimension of job satisfaction with the lowest score was “adequate rewards,” and that with the highest score was “supportive working conditions”. Even if the employees had mentally challenging jobs, good working conditions, and supportive colleagues, if they were not given adequate rewards, then their job satisfaction would be significantly affected