Cavanaugh, Lisa A.
[Verfasser:in]
;
Bettman, James R.
[Sonstige Person, Familie und Körperschaft];
Luce, Mary Frances
[Sonstige Person, Familie und Körperschaft]
Anmerkungen:
In: Journal of Marketing Research, Forthcoming
Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments September 1, 2014 erstellt
Beschreibung:
Marketers often employ a variety of positive emotions to encourage consumption or promote a particular behavior (e.g., to buy, donate, or recycle) benefiting an organization or cause. We show that specific positive emotions do not universally increase prosocial behavior but rather encourage different types of prosocial behavior. Four studies show that whereas positive emotions (i.e., love, hope, pride, compassion) all induce prosocial behavior toward close entities (relative to a neutral emotional state), only love induces prosocial behavior toward distant others and international organizations. Love's effect is driven by a distinct form of broadening, characterized by extending feelings of social connection and the boundary of caring to be more inclusive of others regardless of relatedness. Love — as a trait and a momentary emotion — is unique among positive emotions in fostering connectedness that other positive emotions (hope and pride) do not and broadening behavior in a way that other connected emotions (compassion) do not. This research contributes to the broaden-and-build theory of positive emotion by demonstrating a distinct type of broadening for love and adds an important qualification to the general finding that positive emotions uniformly encourage prosocial behavior